Niagara University
  • Niagara University, NY, USA
  • Hourly
  • Part Time

To further ensure the health and safety of our campus and foster the in-person learning environment, Niagara University is requiring that all members of our campus community be fully vaccinated against the COVID-19 virus. Additional information may be found on the Forward Niagara website, including the protocols, frequently asked questions, information on exemptions, and public health guidance for our Ontario campus.


Niagara University is a liberal arts university, steeped in the Vincentian and Catholic traditions, with a total enrollment of nearly 4,300 students. Located just a few miles away from one of the world's premier tourism destinations, Niagara Falls, the university occupies a lovely campus overlooking the Niagara River gorge. Its close proximity to major cultural and business centers in Niagara Falls, Buffalo, and Toronto as well as the award-winning Niagara Wine Trail and several nearby cultural destinations make Niagara University an ideal place to work and live. If you'd like to know more, be sure to check out all of the NU Facts.


JOB SUMMARY:


With learning and public access at the heart of its mission, the Castellani Art Museum (CAM) seeks a Weekend & Special Events Manager to oversee visitor experience and front desk operations at the Castellani Art Museum during public hours and special events.


The Manager acts as a model visitor services representative, ensuring guests and visitors are greeted and given information to make their visits meaningful and welcoming. The Manager also oversees the security of collections and of the building during the weekend and off-hour functions. They are able to work alongside volunteers, work-study students, and interns, offering simple oversight. The Manager balances being a friendly host and museum representative with being a responsible steward of the facilities and collection. The Manager will also oversee any purchases or donations made by the CAM visitors.


The work schedule includes Saturdays, Sundays, weekday evenings, including special events during after-hours. Hours would range from 12-20 per week, around 24-44 hours per month.


ESSENTIAL DUTIES:


  • Coordinate and ensure the smooth operation of the museum, including the security of collections and building on weekends and during off-hour events;

  • Track number of visitors and key visitor information, closely monitor guests via security cameras;

  • Open and close museum on assigned weekend days and weekday evening/after hours for special events during the museum's off-hours as directed by supervisor;

  • Participate in the CAM Team Meetings and report out on events, security, data, visitor services points of interest

  • Perform actions to maintain the safety and security of the museum, its collection, and persons in the museum such as early closings, evacuations, or weather emergency procedures; alert Campus Safety and Museum Director in the event of any emergency situation within or around the Castellani Art Museum property;

  • Maintain confidentiality of information (including but not limited to: museum collections and security protocols, student and employee personal information), both during and after their employment with the University.

  • Other duties as assigned by supervisor.



REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:


  • Ability to work non-traditional business hours on a regular basis;

  • Knowledge of museum security policies and procedures;

  • Ability to work with various diverse community groups and the general public;

  • Ability to read and comprehend the English language sufficiently as well as various forms, documentation, files, and information in the museum;

  • Ability to receive telephone calls, respond to inquiries, and provide a clear verbal and written communication to others;

  • Ability to operate computers, i-Pad, access the internet and communicate via email, operate a cash register, as well as cash handling skills;

  • Excellent organizational skills with proven ability to think quickly and decisively in an emergency and give direction and orders;

  • Ability to write reports and communicate with campus officials and other agencies in an emergency;

  • Sufficient manual dexterity with proficiency to handle various office machines including but not limited to a computer, calculator, copy machine, and fax.



QUALIFICATION STANDARDS


  • High school diploma required.

  • Experience working with the public in a visitor/public services capacity required.

  • Art or history museum and/or campus security experience is a plus.
Full Job Description
Niagara University
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